Senior Help and You for Medicare

Senior Help Line
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Senior Help Line

PRIVACY POLICY

Introduction: At Senior Help and You, we value your privacy and are committed to securing your information.

Information Collection: When you visit our website and fill out our form for health insurance or Medicare-related insurance product information, we only collect the necessary information to provide accurate quotes and information. This may include your name, zip code, gender, age or date of birth, email address, phone number, and preferred contact method. We never ask for your Social Security or Medicare claim number on this website and will not sell or disclose your personal information to anyone outside our agency.

Information Use: We use your information to respond to your questions and quote requests. Your information is only shared with individuals within our company who will help you. Calls from our team may be monitored or recorded for quality assurance and training purposes.

Information Storage and Security: We take appropriate measures to ensure your personal information is kept secure and protected against unauthorized access or disclosure. We regularly review our security practices to ensure that they meet industry standards.

User Rights: You have the right to access, update or delete the personal information we hold about you at any time. If you would like to exercise these rights or have any questions about how we handle your personal data, please get in touch with us using the details provided below.

Cookies: Our website may use cookies to enhance your user experience by identifying your computer and keeping track of your preferences. We may also use cookies for promotional campaigns and tracking audience size and traffic patterns. Third-party advertisers may also create and access cookies subject to their own privacy policies.

Contact Information: If you have any questions or concerns about our privacy policy or practices, please do not hesitate to contact us at 1-877-835-9806.

Updates and Changes: We reserve the right to update this privacy policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

TCPA Consent & Privacy

By providing your contact information, you consent to be contacted by us and our affiliates for any purposes related to your inquiry or account. This includes being contacted via SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using an auto-dialing system. Automated messages may be played when the telephone is answered and agents or representatives may leave a message on your answering machine, voice mail or send one via text. You also consent to the recording of message content for quality assurance and training purposes. You certify that the telephone numbers you have provided are your contact numbers and that you are permitted to receive calls at these numbers. You agree to promptly notify us if you stop using a particular telephone number. 

Your cellular or mobile telephone provider may charge you for calls and messages according to your plan. You also consent to be contacted by us via email using any email address you have provided or will provide in the future. We may listen to and record phone calls between you and our representatives without notice, as permitted by law. For example, we may record calls for quality monitoring purposes.

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